Case Studies – Page 4 – PC Doctor Godalming

Windows 10 Quick Assist

27/05/2021 by James

Run Windows 10 ‘Quick Assist’ to remotely assist someone with their PC.

‘Quick Assist’ , available from version 20H2 onwards, requires a Microsoft account.

Right-click the Start button
Click Search
Type Quick Assist and hit Enter on your keyboard
Ask remote user to do the same
On your PC, click Assist another person
Select your Microsoft account and login
Give the six-digit code (see screenshot above) to the remote user to enter into the ‘Code from assistant’ box
Remote user then clicks Share screen
Assistant then chooses either Take full control of their PC or View only their desktop
Remote user then clicks Allow

Once connected,

Windows 10 Edge New Tab Redirect

24/05/2021 by James

Google “Edge New Tab Redirect” to find Microsoft page to install extension

Edge New Tab Redirect Overview
Allows a user to provide the URL of the page that loads in a new tab.

Allows you to change the new tab page to the New Tab Redirect app page, or a custom URL of your choice!

Choose from chrome’s about pages, *NewTab, Extensions, Downloads, History*, a few popular URLs, or provide your own. Your custom tab can also be a local file,

Blacklist or Whitelist WiFi Network Names

24/05/2021 by James

Windows terminal commands to Blacklist WiFi names (SSID’s) from view or Whitelist your own name (SSID) and block all others from view

Blacklist method

Block WiFi name:

netsh wlan add filter permission=block ssid="name" networktype=infrastructure

Unblock WiFi name:

netsh wlan delete filter permission=block ssid="name" networktype=infrastructure

Show all the Filters:

netsh wlan show filters

Whitelist method

Allow your own WiFi:

netsh wlan add filter permission=allow ssid="name" networktype=infrastructure

Deny all other WiFi:

netsh wlan add filter permission=denyall networktype=infrastructure

Delete deny all other WiFi filter:

netsh wlan delete filter permission=denyall networktype=infrastructure

Wine Dotnet install conflicts

03/05/2021 by James

If, for example, when installing dotnet40 via winetricks you get the following error:

$ winetricks dotnet45
Executing w_do_call dotnet45
------------------------------------------------------
error: dotnet45 conflicts with dotnet40, which is already installed.

Run the following command to override and force through change

$ winetricks --force dotnet452

Chrome Remote Desktop Client Set Up

02/05/2021 by James

On client PC open Chrome (or New Edge) and log into client Google account
Browse to Chrome Remote Desktop Set-up page URL below:
```
https://remotedesktop.google.com
```
In section titled Set up remote access and click download icon
In Chrome Web Store click Add to Chrome to add extension
In Add “Chrome Remote Desktop” dialog click Add extension
Close “Chrome Remote Desktop has been added”

Change Google’s Glaring White Home Page Background

25/01/2021 by James

In Chrome and New Edge install Custom Style Script add-on to override Google’s home page background colour

In Custom Style Script select Open options Page and add the following URL and CSS

URL: https://www.google.com/ or country of choice, e.g. google.co.uk, google.de
CSS: body { background-color: lightgray !important; } or colour of choice

In Firefox Install the Stylus extension

Go to the Google home page, click the toolbar icon and choose Manage >

Mac Show Hidden Files

10/01/2021 by James

In Finder to display of Hidden files by type Cmd + Shift + . (dot)

To turn on globally type the following command in Terminal:

defaults write com.apple.finder AppleShowAllFiles -bool true

To revert back to hidden append false:

defaults write com.apple.finder AppleShowAllFiles -bool false

To make the Finder change effective type:

killall Finder

Windows 10 Shortcuts

28/12/2020 by James

Keyboard shortcut	Action
Ctrl + A	Select all content.
Ctrl + C (or Ctrl + Insert)	Copy selected items to clipboard.
Ctrl + X	Cut selected items to clipboard.
Ctrl + V (or Shift + Insert)	Paste content from clipboard.
Ctrl + Z	Undo an action, including undelete files (limited).

Thunderbird 60 gcontactsync Blocked after enabling OAuth2

19/12/2020 by James

These notes apply to Kubuntu 18.04 and Thunderbird 60.9.1.

After Google restricted access for LSA’s (Less Secure Apps) it was necessary to change the Gmail account authentication method from “Normal Password” to OAuth2. After this gcontactsync failed – after logging into Google and successfully allowing access to Contacts it was blocked. After extensively trawling the net for a solution one was found. This said the problem was due to Thunderbird being corrupted and the solution offered was a complete rebuild – drastic but it worked!

Fix Windows 10 Update Failures, e.g. Error 0x800f081f

05/11/2020 by James

Try running DISM and SFC commands to repair Windows system files. Once complete reboot and try running the update again.

DISM /Online /Cleanup-image /RestoreHealth

The above DISM command typically completes without issues, but if there are problems replacing the damaged files, you will need to provide another image using the Source option to complete the task. You can use an “install.wim” or “install.esd” file from another computer, bootable install media, or Windows 10 iso file. Make sure that the files match the version,

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