PC Doctor Godalming

Dedicated to Fixing Computers of all Shapes and Sizes
01483 424378
07876 476990

Category: Windows

Microsoft Windows Operating Systems

Window 10 1803 Update Bug Automatic Repair Loop bootres.dll corrupt

Fix by Clean Install

  1. Boot Windows 10 iso usb and enter Troubleshoot – Advanced Option – Command
  2. Chkdsk d: /f  – where d: is the Windows drive
  3. Boot Macrium Reflect or Acronis True Image usb and make an image backup of the drive to a portable usb drive
  4. Boot Windows 10 1809 iso usb and do a clean install removing all partitions before hand
  5. Once Windows 10 1809 is up and running install 3rd party backup software
  6. Mount backup image and recover Home folder(s)
  7. Reinstall applications,

Continue Reading

Migrate Outlook 2010 onwards to another PC

Outlook migration steps

  • Source PC
    • Note account settings
      • Email addresses
      • Corresponding IMAP/POP3 and SMTP servers
      • Data folder locations
      • Default delivery pst file
    • Note data file locations, e.g.:
      • c:\users\[user]\Documents\Outlook Files\
      • c:\users\[user]\AppData\Local\Microsoft\Outlook
      • c:\users\[user]\AppData\Roaming\Microsoft\Outlook
    • Close Outlook
    • Copy all above data folders to a portable drive
  • New PC
    • Copy data from portable drive to same locations
    • Install Outlook 2010 but don’t start it
    • Run Control Panel
    • Change from Category view to  Medium Icons
    • Double-click Mail icon
    • Create new profile called Outlook
    • Set settings the same as the Source PC and save profile
    • Change Control Panel back to Category view
    • Disable Wireless/LAN connection
    • Start Outlook
    • Go to Account setting and enter email passwords
    • Re-enable Wireless/LAN connection
    • Click Send/Receive to update/synchronise data files

Continue Reading

List Windows Installed Programs

List Installed Programs

Command Prompt

wmic product get name,version

Powershell

Get-ItemProperty HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\* | Select-Object DisplayName, DisplayVersion, Publisher, Size, InstallDate | Format-Table -AutoSize

Fix Windows 10 EFI 0xc000000f Boot Error

Repair Windows 10 UEFI boot error 0xc000000f

If you can boot into Advanced Startup Options menu jump to step 4

  1. Insert the Windows 10 ISO USB in your PC and restart
  2. Boot from the media
  3. Select Repair Your Computer
  4. Select Troubleshoot
  5. Select Advanced Options
  6. Select Command Prompt

Type following in Command window

Use Diskpart to assign drive letter to EFI system partion

diskpart
list disk (Note which disk is your boot drive,

Continue Reading

Extend XP Windows Updates until 2019

Extend XP Windows Updates until 2019 by cutting and pasting the following script into Notepad; saving it as “wepos.reg” and then running it from the Admin Command prompt. This will add the PosReady key to the registry to enable your system to receive security fixes and updates designed for Windows XP Embedded for Point of Service (WEPOS) systems.

After applying the registry patch log out or restart and run “Windows Updates” to get your system up to date. It might take a while and suffice to say where “Windows Updates”

Continue Reading

How to Remove Browser Redirect and Viruses

To remove any browser redirect, follow these steps:

  1. Scan with Kaspersky TDSSkiller to remove Rootkits
  2. Use Rkill to stop running malicious processes in order to run following AV software
  3. Scan and clean your computer with Malwarebytes Anti-Malware
  4. Scan and clean your computer with ADWCleaner
  5. Double-check for malicious programs with HitmanPro – Optional
  6. Use Zemana AntiMalware Portable to remove browser redirect
  7. Reset your browser to default settings

Once complete uninstall all the AV programs and continue with your trusted AV program,

Continue Reading

Windows 10 Recovery Notes

Carry out the following steps to fix Windows 10 boot error, e.g.  BSOD 0c000007b error:

  • Boot Windows 10 ISO USB
  • Click ‘Next’ on main screen after selecting appropriate language options
  • Select ‘Repair Computer’
  • Select ‘Troubleshoot’ > ‘Advance Options’
  • Select Command Prompt and run following commands – note SFC and DISM can take some time to complete
    • CHKDSK D:/f
    • MKDIR D:\Scratch
    • DISM /Image:D:\ /Cleanup-Image /RestoreHealth /ScratchDir:D:\Scratch
    • SFC /Scannow /OffBootDir=D:\ /OffWinDir=D:\Windows
  • Exit Command window back to Menu
  • Select ‘Troubleshoot’

Continue Reading

Windows 10 Free Upgrade

For Windows 7 and Windows 8.1 users only

Windows 10 free upgrade for customers who use assistive technologies
Click on “UPGRADE NOW” button to start.

Alternative method using Media Creation Tool

Download Windows 10 Media Creation Tool
Click on “Download tool now” button. Open downloaded Setup file and click Yes, Accept, choose “Upgrade the PC now”, then click Next.

Note: you may be asked to enter your Windows 7 or 8.1 product key.

Continue Reading